Hello, I just wanted to see if there’s been any follow-up. I’m having the same issue where hubspot suddenly thinks that an email that has worked for me in the past is no longer working. The account was fine yesterday, but when I tried to sign in today, I’m getting a note that says that my email address doesn’t exist. I’m not using any browser extensions or other apps. I’m only trying to log into the hubspot website.
Thanks
Hi @JonahZacks,
I’ve moved your reply to a new post as this issue may be unrelated to the original post.
Can you please try out the steps in this troubleshooting article and see if you’re able to log in?
If you continue to run into this behavior after trying out those steps, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.
Thank you,
Kristen