I am trying to raise a ticket with you about our hubspot system that we have. It is not syncing with my outlook even though it is supposed to be. I have gone through troubleshooting but still have not resolved the problem.
Hi @RONeill7,
Could you provide a bit more detail? Which steps exactly have you taken? What exactly are you expecting to happen (what should be syncing but is not)?
The more detail you provide, the higher the likelihood of a quick resolution.
Best regards
I have gone through all the steps with support and they recommended that I come here and raise it. I am expecting that if I send an email from my synced outlook email that it will show in my hubspot conversations. Instead the only thing that I can see is emails from 2022
@RONeill7 can you please specify which steps you have taken exactly?
Have you followed these steps?
What’s your email provider?
How are you sending the test email?
Without more detail, I won’t be able to help.
Yup have followed those steps.
I am using Microsoft Outlook and sending my test email from there