Hi
I have a problem with the quote. User can get through the quote and request approval. Approver request changes in the quote and after that user cannot open and edit quote anymore users gets error: There was a problem loading your quote. Please try again or contact support if the problem persists. As a admin I can open quotes.
BR
Jakub
Hey @JChmielak it seems like the quote is in an odd state. Here are a couple of things to try:
1. Ensure everyone is looking the same quote. I know it sounds dumb, but sometimes is the easiest answer.
2. Have the Approver go back the quote and see if it still is asking them to approve/request changes. Maybe the request didn’t complete or the internet has a hiccup.
3. If you have HubSpot Workflow, you might try creating a specific quote workflow to change the state of the quote back to Draft, and now to request changes.
4. If none of these work, I’d recommend hitting up support and let them dig into the quote itself.
Cheers & have a blessed day!
Justin Givens
