Property Validation using basic rules

HubSpot Ideas

Status: Idea Submitted

1

For context, we use a lot of custom properties for various parts of our business. The most important at this is customer onboarding.

When creating custom properties (or adding validation for existing ones), I have found two field types that leave me wanting more from the rules that are available.

  1. Number
    • Have a validation rule to allow use of special characters, specifically hyphen/dash, colon, and any others that may commonly be used for fields that are predominantly numbers.
    • The goal is to allow users to enter a range of numbers.
    • For example, a form field asking for expected number of shipments per month. Then answer could be “10-25.”
    • Since this is not allowed, we are forced to change the property to a single-line text.
  2. Single-line text (specifically in regards to “Validate using basic rules”)

    • The error message provided to the users is very misleading or not properly informative.

    • Ideally the message needs to be tweaked or allow HubSpot users to modify the verbiage for each case.

    • Allowed Spaces: Don’t allow leading or trailing spaces provides the error message "

      *Enter a value without spaces

      .*" This confuses our customers to think no spaces are allowed in the field at all.

    • Case-sensitivity: Require title casing provides the error message "

      Each word in the text must be capitalized

      ." This leads the customers to believe that the field requires the text in all uppercase.

    • No validation in Title casing for Contact Names (e.g. Contact First name, Last name) since it cannot handle names like McDonald, MacDuff, O’Brian, Jean-Francois, etc.

It would be great to see some implementation to handling number properties to apply ranges or ratios, without having to use Single-line text field type.

For Single-line text basic rules, would really love the ability to customize the error message handling.

Best Regards,

Haseeb Ur-Rehman