Hi there,
I want to read email replies from hubspot inbox and process the emial replies in my own application. Here i gone through the docs but i couldn’t find relvenet sorce to achive it. Can anybody help me out with this
Thanks in advance.
Hi @LathaVoggu,
I hope all is well with you 
By HubSpot inbox do you mean the Inbox within Conversations > Inbox? Currently, there isn’t an endpoint to get these inbox messages. That said, the conversation inbox are connected shared email where the email can also be found in your respective email client (e.g. gmail/outlook). In this case, maybe you can look into getting these emails via the gmail/outlook api. I found some documentation that may be helpful:
- https://codehandbook.org/how-to-read-email-from-gmail-api-using-python/
- [DEPRECATED] Outlook Mail REST API reference (version 2.0) | Microsoft Learn
I hope this helps!
Hey Thanks you @WendyGoh for quick respose, actually what exactly i want is, if i am sending emails from hubpot by using workflow. If i got reply for that emails where that reply email lies in hubsopt(i assumed that as a inbox). Is it hubspot inbox or i can use my own email medium as inbox. If so how i can read those reply emails from my application.
Hope my query is clear. show me a way to chcive this.
Hi @LathaVoggu,
Thank you for your response!
The workflow email is send out using your connected inbox and if a customer reply to that email sent out from the workflow, HubSpot wouldn’t be able to track and so it is not store in a HubSpot inbox. It is in your own email medium as inbox.
Hope this helps to further clarify things here!
Ho ok, i think it is clear now. Then in which case i can use hubspot inbox without using trasaction email api