Hi,
we use automation to create deals in Hubspot, but when I insert one mail two times to form where autmation get data to mail and Hubspot it doesn’t work. Any idea how to res
Hi @bjochym,
This sounds like the workflow that is creating deals does not have reenrollment enabled: Add re-enrollment triggers to a workflow
Enable it and it should work. If you’re unsure, share a screenshot of your workflow and I’ll confirm.
Best regards!
@bjochym have you checked the actions log for the contact that you expect to create multiple deals? Understand your workflow details page
Was the contact enrolled twice correctly?
Can you please share a screenshot of the enrollment criteria and the entire workflow?
@bjochym thank you, according to the enrollment log, a deal should’ve been created yesterday. When exactly did you run the tests?
Is there a chance that you do not have the permissions to see the created deal?