Pixel Tracking Error

Develop, Build & Integrate Marketplace Apps
1

Hey Everyone,
Trying to Export an HTML email from Emailify to Hubspot but it’s showing the tracking code “<img height=“1” width=“1” style=“display:none;” alt=”" src=“https://px.ads.linkedin.com/collect/?pid=XXXX;fmt=gif”> <img height=“1” width=“1” style=“display:none” src=“https://www.facebook.com/tr?id=XXXX&ev=PageView&noscript=1”> <img height=“1” width=“1” style=“display:none” src=“https://www.facebook.com/tr?id=XXXX&ev=PageView&noscript=1”> on top of the email during sending. How do I hide this code without turning off the ad tracking?

2

Hey, @Astraia :waving_hand: Can you give our community members more details about how you set up your email? Are you using a rich text module for your HTML? Or are you working with the Design Manager, for example?

Thanks for the additional details! — Jaycee

3

I am using a custom HTML and yes am working with the Design Manager after importing the template to hubspot. I have tried adding this code in to hide the code in the email itself but it’s not working.
<div style=“display:none!important; max-height:0; overflow:hidden; mso-hide:all;”>
<img height=“1” width=“1” alt=“” style=“display:none;” src=“https://px.ads.linkedin.com/collect/?pid=XXX&fmt=gif” />
<img height=“1” width=“1” alt=“” style=“display:none;” src=“https://www.facebook.com/tr?id=XXXXX&ev=PageView&noscript=1” />
<img height=“1” width=“1” alt=“” style=“display:none;” src=“https://www.facebook.com/tr?id=XXXXX&ev=PageView&noscript=1” />
</div>
The code is also not showing on a yahoo email address but it is showing for everything else.