Hi all,
Does anyone have any ideas on the below?
We have grabbed the integration from the HS marketplace and integrated our Pipedrive account with HS. At a surface level it works, however, although it says that it is “listening” in truth we regularly have to force a sync or sometimes completely reconnect a sync (e.g. Contacts).
Does anyone have any ideas that might fix this?
Hi @JCergolj and all my Best Wishes for 2024!!!
I love to read your post, thanks for asking the Community!
I understand that you are using this Pipedrive integration but the sync is not automatic. If that’s not the case, please let me know.
Your data should sync right away. To be able to help you, could you please give more information:
1. On contacts, which property is not updating? Is it a default property? Or a custom property?
2. Did you check in the settings of the integration and under contacts you can confirm that it is indeed the right property that is being mapped and therefore synced?
3. Did you create a new contact or did you update it?
4. Where did you edit the contact? In Pipedrive? In HubSpot?
5. In which system was it not updated? After how long following the modification?
6. Since when do you have this behavior?
7. If you mapped a custom property, which type of property is it? Dropdown menu? Single line text? Other?
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.
I’d be happy to put you in touch with some Community Members who also use Pipedrive: Hi @PDressler, @CoachRWRWalker, @MKainu, did you experience the same? Do you have tips to help @JCergolj, please?
I also wanted to invite a couple of subject matter experts to this conversation: Hi @karstenkoehler, @Jonno_Price and @caiodonald do you have suggestions to help @JCergolj, please?
If anybody else has anything to add and/or share, please feel free to join in the conversation ![]()
Thank you very much
and have a fantastic day!
Best,
Bérangère
We had a similar task and ended up using Skyvia. It helped by creating a sync schedule and didn’t need frequent manual interventions. You can find more details here.