Note on Owners API Overview page (https://developers.hubspot.com/docs/methods/owners/owners_overview) suggests that HubSpot users and owners may be different because the users can be imported from Salesforce. While the Get owners API page (https://developers.hubspot.com/docs/methods/owners/get_owners) says - “Owners are automatically created and updated in HubSpot when new users are added or existing owners are synced from Salesforce.” Which one should I trust? Is it safe to assume that the list of owners will include the list of users? What is the best way to get all HubSpot users through API/Webhooks?
Hi @deepanker
These are both valid statements but are slightly misleading in their appearance (I’ll make a note of this feedback with our Team internally!)
To provide clarification, when a User is created in HubSpot, this becomes a valid option as a Contact Owner.
At the same time, if you have a Salesforce Integration that syncs across Contacts that have a Contact Owner whom is not a User in your Portal, this value will exist as a Contact Owner only.
Therefore, when using this endpoint, you can receive an Owner ID that is not specific to a User as it relates to the Owner that has synced from Salesforce.
I hope this helps!
Thanks, Matthew.