We are busy testing Hubspot - three accounts - everything seems to work, except one of the accounts - even though its “logged in” via the extension in Outlook, when I check his settings It says his email account is not linked but he is logged in…So when I click “connect” nothing happens…
Any idea why this is happening - the other two account don’t have the same issue
Not really sure. Since you are testing Hubspot with the intent of purchasing, I would reach out to the sales team and ask for support. This is a user to user community and support is typically not offered to free accounts, but if you are trialing with the intent to purchase sales may be able to have support look into this for you so that you can fully test the functionality or figure out why errors like this are happening.