Two of our company’s users are finding their Outlook PC apps are randomly disconnecting them from HS. Now, one of them gets an error message stating that there is a problem saving the associations.
Hi @AmeyC,
Thanks for reaching out to the Community!
I can see that you worked with our Support team on this matter.
I would recommend following their advice on uninstalling the extension and making sure it’s up to date when the users reinstall it.
If the two users continue to run into this issue after trying out the troubleshooting steps, you can reopen your support ticket so the team can continue looking into it.
Best,
Kristen