Original Source Changed

Marketing & Content Lists, Lead Scoring & Workflows
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1

Hi,

I have a non-Hubspot form on a non-Hubspot landing page collecting leads from a Facebook campaign. When we launched the campaign the Original Sources were coming through correctly as:
Original Source: SOCIAL_MEDIA
Original Source Drill-Down 1: Facebook

Suddenly, overnight the Original Sources changed to:
Original Source: Offline
Original Source Dill-Down 1: SALESFORCE

We did not make any changes. Any idea what has caused this, and how to fix it?

Thanks,

Dustin

2

Check your SFDC mapping for the original source property it is probobly set to: “always use salesforce”

You need to set it to: “Always use newest update”

3

Thanks @Daniel_Bleich - that was it. Solved!