On Creating contact/company multiple webhook trigger issue

Developer Support APIs & Integrations
1

When we are creating any contact/company from Hubspot then sometimes it is triggering multiple webhook like if I have created 1 contact the its sending two webhook (1;- property change, 2: property change and creation) instead one.

Can anybody here suggest what we can do in this case ?

2

Hey @bhavin-radadiya,

There isn’t a whole lot that you can do to remedy this. Hubspot does mentioned in the documentation that:

  • HubSpot does not guarantee that you’ll receive these notifications in the order they occurred. Use the occurredAt property for each notification to determine when the event that triggered the notification occurred.
  • HubSpot also does not guarantee that you’ll only get a single notification for an event. Though this should be rare, it is possible that HubSpot will send you the same notification multiple times.

The only other option to consider might be exploring triggering webhooks from workflows. This would require an Operations Hub Pro or Enterprise subscription but it would give you a bit more flexibility in terms of triggering the webhook.