Notification in Workflows: format date fields

Smart CRM & Sales Hub CRM
1

Hi

I created a workflow with an internal e-mail notification element.

In the body (or subject) I use a date field from the enrolled object.

Is it possible to format this date as e.g. 20.03.2026 (standard is 20.03.2026).

Code pattern dd.MM.yyyy and not dd.MM.yy

Or is the format user specific (settings of the receiver)?

Thanks and best regards

2

Hi @baernhardj, I hope that you are well!
Thanks for reaching out to the HubSpot Community!
At the moment, workflow internal email notifications use HubSpot’s default date formatting for property tokens, which may include shortening the year to two digits.
Currently, there isn’t an option to change this to a specific format like dd.MM.yyyy, or to adjust it based on the recipient’s personal date format settings.
Let’s consult our Top Experts: Hi @danmoyle, @Josh and @TomM2, can you think of workarounds to help @baernhardj, please?
Thanks so much in advance for your valuable insights! :glowing_star:
Bérangère

3

Hi @baernhardj,

As @BérangèreL mentioned, this would use HubSpot’s default date structure, not the recipients.

A custom code action could solve this for you, but you’d need Ops Hub Pro or Ent.

Another workaround is to store each element of the date separately which would require 3 separate properties and a workflow to set each of these. Then you’d need a workflow to set an additional date property for your email and copy the values from the individual dates into that one. I probably wouldn’t do this just for email formatting of a date, but it could work.

Josh

4

Hi Josh

Thanks for your reply. The custom code action was in my mind as well.

But I wanted to know if there is a out of the box solution.

I don’t like ‘hidden’ or calculated properties only for formatting dates in e-mails. At the end the there are about n properties for the real work and 5 times n ‘hidden’ properties to process the automation…

Thanks

Bernhard