Native iOS Mail App - Issue Plain Mail Design

[LPeherstorfer]

Hi there,
we have some issues with our email design when sending plain emails in automated workflows. It works on all email clients, except on the native iPhone Mail App. There the padding/margin on the sides is too small:

Any way to fix this?
Lukas

[PamCotton]

Hello @LPeherstorfer thank you for posting in our Community!

In regards to adding padding on mobile email, there is typically an additional code added for mobile devices.

This overrides the padding that you’ve set in the email editor. This is a default setting by our team, which is done so that the text will be readable on all mobile devices. If you wish to override defaults for mobile, the only possible option would be to create your own custom email template which would require a developer.

I hope this information helps.

Pam

[tverdokhlib1]

Hey @LPeherstorfer what happens if you just add a space at the bottom of the email?

Also, you can just add a Padding to the bottom of email, it must work well.

[CHawkins]

I personally just add a small amount of padding to the rich text module for these emails because of this. I have found 5-10 pxs to all sides doesn’t make a significant difference on other platforms but a major difference on the native iPhone Mail App.