I am importing contacts from an Excel list but Mobile Phone is not being imported. It’s importing the Business Phone but not the Mobile Phone. What am I doing wrong?
Hi @TRossi,
Whan you do the mapping step of the contact properties, make sure to map your “Mobile Phone” column to the “Mobile Phone Field”. You could map the “Business Phone” on to the “Phone” property.
Hope this helps!
Best regards,
Jonas De Mets
HubSpot Revenue Operations & Co-Founder @ Koalify
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Hey @TRossi
try to put the phone number without special characters such as () or -.
You take a look at this article for property format to import
You can also view this lessons in the academy that teaches you how to prepare your imports.
Hope this helps