meetings tool

Smart CRM & Sales Hub Account & Settings
1

Hi there,

I have tried to connect my calendar so I can start using the meetings tool.

I got an error:

This account is already connected to HubSpot as a team inbox and can’t be used for the meetings tool.

Can I connect my account to HubSpot as an individual user and then start using the meeting tool?

How?

Thanks in advance!!!

2

Hi @salvadorribas
So this error happens when you have connected the desired inbox as a shared inbox (In Settings > Integrations > Email Integrations). Shared inboxes cannot be used with the meeting tool in HubSpot.
First, you need to remove it by following the steps outlined here in our knowledge base, and then connect it again as a personal inbox by following those steps. You will then be able to set up the meeting tool!
You can find more information regarding the meeting tool in those articles as well:
Set up the meetings tool
Create and share meetings links
Hope that helps,
Have a lovely day,
Tiphaine.

3

Indeed, It helped a lot, Tiphaine.

My meeting tool is up and running.

Thanks for your very quick reaction.

Have a lovely evening