We want to implement the double opt-in email feature in Hubspot, yet realize we’d have to stick to one standard email that would be applied to all our forms. Unfortunately, we sent content in 12 languages, so we would need that opt-in email to be able to be modified across different languages and activated for certain form submissions. Would be great if there was a way to make it available for various languages and form triggers.
Hey @ramiren , Hubspot is allegedly “reviewing” this topic now… hoping to see some progress by the end of the year; I know there were a lot of new features and such released at Inbound in September but I’m really hoping this comes in the next round as Hubspot is so late to the party here…
Anyway, this is the thread I’m following and where Hubspot should be providing updates: https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-configure-double-opt-in-email-settings-in-multiple/idi-p/16754
There are also a handful of workarounds with workflows, but of course none are as ideal as multilingual system DOI would be. Here are a couple helpful ones I’ve been piecing together for our use case which could help you as well:
- https://community.hubspot.com/t5/CRM/Automated-emails-and-DOI/m-p/628409 (English)
- https://community.hubspot.com/t5/Marketing-Content-Hub-Fragen/Mails-ohne-Double-Opt-In-DOI/m-p/537944 (German)
- https://community.hubspot.com/t5/Marketing-Content-Hub-Fragen/Wie-ihr-einen-benutzerdefinierten-Double-Opt-in-Prozess-in/td-p/428966 (German)