Lost email and certificate

Hi I cannot access the account I originally used to access my course and I also no longer have the laptop from that time. I cannot find my certificate as the login I am using is now different and it obviously is not saved in the profile I am now using under ‘my learning’ How can I find it? Many thanks

Hi @ZBM !

Happy to help track this down.

Just a couple of quick questions: do you have any idea which email address was tied to your original account? And was it more than a year ago that you lost access? Asking because HubSpot certifications do expire after 12 months, so if it’s been a while, it may have lapsed.

Let me know :slight_smile:

Cassie, Community Manager