HubSpot Sales prompts login every time Outlook on desktop is opened
Hi @CGHanson1,
Thanks for reaching out to the Community!
If you are repeatedly asked to log in to your HubSpot account while using the Office 365 add-in on Outlook on the Web, check your web browser settings to make sure third-party cookies are not blocked. Review the documentation below for your specific browser:
More about troubleshooting the HubSpot Sales Office 365 Add-in
I hope this helps!
All the best,
Diana
Didn’t work
Hi @CGHanson1,
Thanks for letting me know.
I can see that you have an ongoing ticket with our support team, and their suggestion is for the person experiencing the issue to contact them directly by phone. This will allow for screen sharing and improved guidance. I politely recommend following their instructions as our support team possesses tools that can greatly aid in resolving this matter.
Best regards,
Diana