BHales
1
Hi Guys,
Having issues with Chat flows not showing on my website: www.foursix.social
I’ve followed all of the steps to setup a chat flow.
- Created flow
- Installed tracking code
- Chatflow target is: www.foursix.social
- No exclusions
- Availability is set 9am-9pm daily
I’ve cleared cache, tried across multiple browsers & devices.
No other chatbots or conflicting plug-ins.
I’ve gone through all advice on this article: Troubleshoot chat widget not appearing on website pages
I’ve tried this across mutliple flows - none of them show up on the site when activated.
No custom CCS blocking it.
Any ideas would be welcomed!
jnix284
2
Hi @BHales I took a quick peek at the code on your website and I can verify that the script for the chat is enabled:
I think the issue is that you’ve used www.foursix.social as the target, but your live website doesn’t include the www subdomain:
https://foursix.social/
If you’re redirecting the www. to the non-www. then the chat script won’t fire because the page domain configured doesn’t match exactly.
changing the chatflow target should do the trick.
jnix284
4
Perfect - it’s working as expected now 
jnix284
6
You’re welcome @BHales, have a great weekend!
