Lists 'used in' property

Marketing & Content Lists, Lead Scoring & Workflows
1

Hello,

I am trying to figure out a way to clean up all the different lists we use in Hubspot.

The ‘used in’ property does not keep track properly of the number of times a list is being used. Rather it seems to track if a list is part of another list, reports or views but not in actual emailings.

Is there a way to get the actual number of times a list is being used for a communication?

Thanks,

2

Hi @ESGRTC,

Correct, the used in information refers to where the list is currently, actively being used. Having been used in a regular email send does not qualify as being used currently.

Unfortunately, as of now, you’d have to review your latest marketing emails, check the recipient lists and rename them in a way that displays directly that they should be kept – so that during clean-up, you’re not deleting these lists for regular emails.

I’m not aware of a way to configure the used in information to also reflect lists that were used for regular emails sends; there aren’t any settings for this.

If you want this behavior changed, you could reach out to the HubSpot product team by submitting a post to the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

Best regards!