In the inbox, emails automatically scroll to the bottom when opened. This means that every time (every time!) I open an email, I have to wait for it to scroll to the bottom and then scroll back up to the top to read the email. Could this setting be changed so that when the email opens, the email content visible stays at the top until I choose to scroll down?
Status: Idea Submitted
100% - Having just started using HubSpot I’m surprised and annoyed by this behaviour.
The Conversations Inbox currently opens at the bottom of the email - usually some irrelevant, generic, virtue signalling text from the sender company - forcing users to have to scroll up to read the actual message.
This approach is not inuitive, is highly inefficient, and wastes time when managing multiple emails.
Please add a setting that allows users to change the default view so emails load from the top down, like traditional email clients.