Hi,
We’ve been getting emails from clients saying they get an error when trying to submit a form on our website.
Did anyone else encounter that? The error does not let them complete the submission after they hit “submit”.
We take email, name, and phone. The email field is validated with a business email.
I’ll be happy with your help.
Hi @YMichaeli,
Do you have more details about the browser and device the contacts used when they tried to submit the form?
I’ve encountered in the past that cookie solutions can conflict with HubSpot forms if not set up correctly. Are you using HubSpot’s cookie banner/solution or a third-party solution?
Best regards
Hi,
Unfortunately no. We implemented an error log, hopefully, we’ll find the issue.
Hi @YMichaeli,
Are you using HubSpot’s cookie banner/solution or a third-party solution?
Best regards
nope