Lead Score Workflows

[MTham4]

I’m running into a bit of a problem I’d love the community’s help with. I have a pretty standard lead scoring model set up with thresholds that are intended to be activity triggers. I’ve set up a workflow to distribute contacts into their lead score bucks with actions to them move into the desired workflows.

Here is the problem: Currently when leads are filtered into the low score bucket they do not progress out of it as they accumulate additional leads core points. How can I reconfigure this so that leads naturally progress through the score buckets as their score increases.

[karstenkoehler]

Hi @MTham4,

In addition to your list membership enrollment filter, add an “AND Prospect_Hubspot_Score_Threshold is known”, then enable re-enrollment for this property. The HubSpot workflow will then re-enroll the contact and evaluate the branches again whenever the threshold changes. Add re-enrollment triggers to a workflow

Best regards

[MTham4]

Thank you so much as always karstenkoehler!