Launch a specific chatflow based on link click

Service Hub Tips, Tricks & Best Practices
1

After the link is clicked, is there a way to specify the Chatflow you want to launch for example, if we are looking to launch a bot focused on qualifying leads, and getting them to book a demo?

2

Hi @petersherlock93,

Thanks for reaching out to the Community!

I moved your reply to a new post to ensure your question gets visibility among our community members.

I wanted to share this knowledge base article on using targeting rules in chatflows.

It’s not possible to target a specific contact based on a click, however, you could target your leads by page views or a CTA click. This visitor information & behavior section of the knowledge base article I shared above outlines the different options for chatflow targeting rules.

I also wanted to invite our subject matter experts to this conversation

Hi @franksteiner79, @crispyGTM, @jolle - Do you have any advice for @petersherlock93’s use case?

Thank you!

Best,

Kristen