I have been using Safari since beginning with HS 18 months ago. Two days ago, using the KB was fine and was able to edit articles. Yesterday I was unable to click on an article, click edit and the screen just fereezes.
Switching to Chrome meant everything was fine again.
I have cleared history, cache and rebooted my Macbook but no change.
Any ideas out there please?
Andrew
Hi @AndrewMunro,
Thank you for reaching out to the Community!
This sounds like this is a local issue related to Safari.
I would recommend making sure that Safari is up to date, in addition to disabling any extensions you have such as firewalls or ad blockers. Extensions can cause pages to slow down or freeze. Here are a few knowledge base articles from Apple:
If this behavior continues after trying out these steps, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this.
Best,
Kristen