Problem
In Knowledge Base 2.0, articles that have already been published continue to show the status “Published” even when changes have been made and saved as a draft but have not yet been published.
Currently, there is no clear way to identify these articles in the Knowledge Base article overview.
The “Last updated” date also appears to reflect the last publication rather than the latest draft modification.
This makes it difficult for content editors and administrators to identify which articles still have pending changes, especially when managing a large number of articles.
Suggested improvement
It would be very helpful to have:
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A visual indicator in the article overview showing whether a published article contains unpublished changes.
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A filter to display only articles with unpublished changes.
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Separate date columns for “Last modified” (including draft changes) and “Last published”.
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Optionally, the ability to sort articles by the last draft modification date.
Use case
When maintaining a Knowledge Base with many articles, multiple editors may update existing content without immediately publishing their changes.
Administrators need a simple way to identify all articles with pending changes, review them, and publish them when appropriate.
Currently, this requires opening articles individually and checking their version history, which is inefficient and error-prone.
Expected benefit
This would significantly improve editorial workflows, content governance, and the management of larger Knowledge Bases.
Ideally, this functionality should be available directly within the existing Knowledge Base 2.0 article management interface.