Hi there,
We’re unable to trigger a form submit event using the new forms beta. Since Google Tag Manager and Analytics are essential for tracking our website, this issue is preventing us from tracking successful submissions.
Could you please investigate this? It appears other users are experiencing the same issue. Thank you.
Hi @maxy345, I hope that you are well!
Thanks for asking the HubSpot Community!
I’d like to share these resources that might help you:
- Create submitted form events
- The solution from @AWilling on this post “HubSpot forms sending 2 events to GA on each submission”
Also, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, including hopping on a screenshare if necessary.
Have a lovely day!
Best,
Bérangère