How do I send an internal email to a team in HubSpot? I see we have mutliple teams setup, but how do I send an email to a specific team? Like if I wanted to send an email to the St. Louis or Buffalo team, how would I send an email to that specific team? I know how to create emails, but have not found where to select a team to send it to.
I have tried to create a list of the sales reps from one of the locations, but then it shows the list is empty. Why is this?
What is the best way to send an email to a team?
Thanks,
Hi @JHendricks160,
HubSpot does not have a dedicated feature for this - it still assumes that you would use an email client alongside the CRM. There is no tool where you can select teams or users and start composing an email to them.
If your communication relates to a record or asset in HubSpot, you can write a comment or note and tag the team or teams by typing @ and the name. That will trigger a notification.
If you want to send something like an internal newsletter, you would have to make sure each user has a contact record, all of them are members in a list, then create a marketing email and send it to that list.
Let me know if you have any follow-up questions!