Hi!
I work for a company that create chatbots using Dialogflow platform.
A customer wants to implement one of our chatbots in Hubspot, to have a better user experience and a better communication flow, but maintaining the live chat functionality provided by Hubspot.
I’ve been reading the documentation in the knowledge base and I cannot find any API to connect to an external chatbot.
Do you know if it is possible to implement this use case?
Thanks a lot for your help!
Not sure there is something that 100% aligns with your needs…Have you read this this documentation?
@himanshurauthan , any experience here 
Hi, @dennisedson I’ll definitely try.
So @CVeritier,
If you want to execute functions when chatbot loads then here is the documentation for the same - https://legacydocs.hubspot.com/docs/methods/conversations_api/hsconversationsonready
I feel the closest use case for you is to run a code snippet as chatbot action - Choose your rule-based chatbot actions, you can run node.js code and might use the following Dialogflow node library - Node.js client library | Dialogflow ES | Google Cloud Documentation
Hope this helps,
Thanks for your answer, actually it is not what we need. Finally, we’ll adopt a new platform for the chat to solve this problem and then use the Hubspot APIs to conect to CRM and obtain customers data and open tickets to report new issues.