Incoming email reply question

Smart CRM & Sales Hub Sales Email
1

When I receive a reply from a HubSpot-tracked email, it shows up in both my email client and in the HubSpot CRM entry for that specific contact. My question is this:

Is there a way to see who has replied to one of my emails from within the HubSpot CRM without opening each individual contact? I have looked but not found a report or other feature that gives me this information.

I’d appreciate any hints or suggestions.

Thanks,

Alfred

2

Hi @AlfredPoor,

Unfortunately not as you described. You can get notified when you have a reply from an email in conversations, but not general tracked/logged emails.

Josh

3

Thanks, Josh. The closest solution I’ve found is scroll through the Sales Dashboard in the Team Activity and scan for the “received an email.” That will work well enough for now.

All the best,

Alfred