Hi - Is there a report that I can create (or one that already exists) to track how many emails are coming into a particular inbox and when (time of day)?
Hi @AAugustine8
There is a template ‘Email conversation totals over time’ report that you can filter by inbox, something like this:
Unfortunately, it can’t go more granular than Daily, so you can not see the time of day that emails came in.
Hope this helps.