Impossible to log my e-mails

CRM & Sales Sales Email
1

Hello,

I can’t log my emails, I’m told I don’t have permission to log emails on this portal.

Is anybody can help me ?

Many thnaks

2

Hey @EGuadagnin, there is indeed a permission here with a user in your portal will need to turn on for you. That permission is here:

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Bryantworks_0-1707916355301.png1304×999 155 KB

3

Hey @EGuadagnin

you can log emails by connecting your personal account

here is a guide on how to do it> Connect your personal email

You can also use the bcc email address to copy in your emails

this way the email will be log into the CRM “externally”.

Here is a guide on how to use this option Log email in your CRM with the BCC or forwarding address

If you still can do this,

you should talk to the Account superadmin

to review your user’s permissions.

Hope this helps