Hello,
I just want to be sure if this is normal : just the administrator is able to delete objects, even if the author tries to. I ran somes tests and the modification is allowed but not the deletion.
I checked all the rights and they have all the rights set on “All” so i don’t know why it dos not work.
Can someone help me please ?
Hello @D-REPOL ,
There are 4 options in the permission of deletion of objects in HubSpot -
if you want permission to delete any record created by anyone then you need “Everything” access. You can refer below screenshots for more clarity.
I hope this will help you.
Thank you
Shubham Nigam
Hi @SNigam , Thank you for your answer but this is what is set for my user :
(As you see this is in French)
That’s why i don’t know what is going on.
I tried to create a new user with the same settings (everythink on “Everything”) and i can do everything but deleting objects…
If you have another idea …
Hi @D-REPOL,
Could you specify what you’re referring to when you say “delete objects”? An object is a type of record in HubSpot, such as a contact, company, deal or ticket. It’s not possible to delete this type of record, only the records (an individual contact record, a specific deal record etc) themselves.
What exactly are you trying to delete?
Best regards!
Hello @D-REPOL ,
Your setting is correct so can you send me screenshot of that location where you unable to delete object or where delete option is greyer out for you. Might be you referring something else when you say need to delete object.
Thank you
Shubham Nigam
Hi again,
This is where the user can’t delete :
As you can see, we can do the rest of the actions.
@karstenkoehler : thank you too for your answer, hope the screenshot helps, the object is a company.
Regards
Hi @D-REPOL,
Below the permissions that you shared, there is an option for bulk deletion. Have you enabled this?
Best regards!
Oh yes of course, that’s it, thanks a lot !!
Have a nice day !
Oo that’s really feel good that your issue was solved
