Hey team
I’m the digital marketing coordinator for our agency, and I’ve been looking into implementing chatbot functions for ourselves, and our clients.
I was wondering if there was potential for there to be a If/Then branch added to the Chatbot editor/design workflow that allows for certain quick replies to trigger an alternative bot response. For example, asking a user if they’re interested in three separate options, then based on the response/quick reply option selected, an appropriate reply with further information could come up.
If this feature already exists, could someone please direct me to it? I haven’t been able to find it at all.
Cheers!