Hi, I have a problem synchronizing the fields between wpform and hubspot
The connection used to work perfectly, but now there is a problem
But now it doesn’t sync with anything except email
Hey @waelalnajafi it looks like this is a third party integration sending your form data to HubSpot. The HubSpot forms integrations simply send data to the HubSpot form, HubSpot doesn’t control the data sent at all it simply accepts this.
What I would imagine is happening here is either the integration is not sending the data correctly, or it is and the sent data is incorrectly formatted. If the data being sent is in the arabic characters as your screenshot seems to show, then there may be an encoding issue here too. I would reach out to the creator of your forms integration to troubleshoot this further and ensure they can both support this and that it is correctly set up.
Hi rosario,
I experience same issue, do you have find the solution ?
Thanks
Bilal
Hey @rosario_freire and @BilalD ! Just a heads up that this thread is already resolved and a bit dated. I’d recommend opening a new post with your setup details — especially around the WPForms integration and language settings — so it gets more eyes and up-to-date answers. You can reference this thread for context as well also feel free to tag me in so I can help you get started.
Best, Victor
I resolved it after reading a lot about this, tinkering with all the settings, and doing a lot of testing. The problem is that it’s not necessary to include the email field in the data submission, as HubSpot interprets and reads it automatically. This is what’s causing the conflict, and I see it in your screenshot. By removing mine from my list, I was able to import all the data correctly.
In that capture is the email field and invalidates the other fields
By removing the field from the email all fields were sent correctly
Finally, all fields are transferred correctly.
I hope this helps others.