Hello Guys,
I need some help, I had sed “Lead Scoring” where contact “Source” propery is equal to some string. But it seems that does not work. The points are not set but property value is set. So I’m not sure if I need some additonal worflow to verify this or is enough to set this in Lead Scoring section.
Thank you
Hi @Markob
Somehow your lead scoring rule has become ‘is all of’ rather than ‘is any of’, so is looking for all the stated values of source, not just one.
This also indicated that your source field is a multiselect (can have multiple values at the same time) which may not be appropriate for this application. I would recommend using a dropdown, which can only have one value, for this function.
Hope this helps.
Hi,
Thank you for your reply. How could I verify this custom field value, because i canot find this under other options? So you suggeest to create separe score for each option (SquaredUp,…)
Thank you.
Hi @Markob
You should be able to make your lead scoring rule work just by changing it from ‘is all of’ to ‘contains any of’. No need to create separate rules.
Hope this helps.
Thanks - please mark your post as solved, if you are happy with the outcome.
