HI..I have set up the Hubspot Sync with Freshdesk, but not yet enabled it (turned it on), beacuse I can not see the field we want from Freshdesk for existing contacts in hubspot, which is the Ticket details. That s all we want to sync.
Hi @RDale,
Are you referring to the Freshdesk Data Sync or the Freshdesk integration?
Freshdesk Data Sync only syncs the contacts object, not the ticket object. The Freshdesk integration doesn’t include ticket information either, unfortunately:
Best regards!