Hi everyone, we’ve encountered an issue where a new brand could submit our application form and bypass the payment step.
Is there a way to ensure that the form cannot be submitted unless the payment has been completed? Ideally, we’d like our team only to be notified after payment is made to avoid confusion.
Has anyone set up something similar or found a workaround for this? Any guidance would be greatly appreciated!
Thank you!
Be well,
Marcus
Hi @TIG_Marcus and welcome, it’s a pleasure to have you here! 
Thanks for asking the HubSpot Community!
For information, here is an article on the topic: “Collect payments with forms”.
I have found for you the solution from @Humashankar on this post “Registration without Payment” that might help you!
Also, I’ve noticed a similar idea already present in our Ideas Forum: Make Payments required for Form Submission. To contribute, you can upvote the existing idea and share more details about your specific use case in the comments.
By the way, did you check out the Breeze Knowledge Base Agent yet?
It transforms support conversations into powerful self-service knowledge.
Have a wonderful weekend @TIG_Marcus and please let me know if there is anything else I can help you with!
I’ll be delighted to do so.
Looking forward to seeing you around the Community!
Bérangère