HubSpot Form inserted in Wordpress werbsite not visible

Hi everybody,

I’m facing this issue with Hubspot’s forms in a Wordpress website that uses Elementor: if I intert it, it stays not visible, both in the editor and live page.

I’ve tried to add it both via HubSpot plugin and embed code in HTML module but in both cases it is not working at all.

I’ve tried also to deactivate almost every plugin but nothing changed.

I’ve tried to put the form in another page and the problem is present too.

There is no cahcing system at the moment and no CSS and javascript minification. I’ve desabled server protections and reCaptcha puligin too but nothing has solved the problem.

What I can say is that with the Hubspot’s plugin the box where you can choose the form to insert is working correctly but nothing more, and that in the inspector in live page I can see the code (screnshot attached) but the visible result is a blank space.

Can somebody help me to anderstand what causes this issue?

Thank a lot!

Hi @EricaFontimedia,
Thank you for reaching out to the Community!
I understand that you are using a HubSpot form on an external Wordpress website but the form is not displaying on the page.
I add here the screenshot you shared for more visibility, thanks!

First, I’d like to share these articles that might be of interest:
- Add HubSpot forms to WordPress pages and posts
- Troubleshoot externally embedded HubSpot forms
I also found for you similar threads that might help you:
- The solution from @NeerajTrikha on this post “Hubspot form not working on wordpress site
- The solution from @TomM2 on this post “Hubspot forms on external page
I also wanted to invite a couple of subject matter experts to this conversation: Hi @Jnix284, @deepikaverma and @beeginman do you have suggestions to help @EricaFontimedia, please?
If anybody else has anything to add and/or share, please feel free to join in the conversation :slightly_smiling_face:
Thank you very much :glowing_star: and have a fantastic day!
Best,
Bérangère

Hi BérangèreL,

thank you for your reply!

I’ve read all the links you’ve provided to me but unfortunately I didn’t find a solution yet!

:disappointed_face:

Hey @EricaFontimedia it looks like the form’s script isn’t loading correctly, specifically the “v2.js” script.

Looking through the source of your page, it looks like some plugin way be supressing this, something has changed the markup and added “supressed” to the source of it too. From a glance it looks like this may be a lazy loading plugin:

Looks like this is being blocked by the script:

https://cs.iubenda.com/autoblocking/3429438.js?ver=3.9.0

Which appears to be from this service https://www.iubenda.com/en/

nice catch @TomM2, way to dig deep! :fire:

Hi Tom,

thanks for your answer!

In reality it is not a lazy load plugin but a privacy and Cookie policy one and in fact I’ve checked and whithout it the problem doesn’t appear!

Thnaks a lot for you help!!