It would be great to have Inbound Ring Time Analytics within HubSpot calling to identify how long a call rang before it got answered or the caller hung up.
Missed calls (or lack thereof) and/or quick pickup rate is a key metric in B2B equipment/machinery support when equipment is down. But current state in HubSpot, if a caller only rang for a couple seconds (for whatever reason) it shows as a missed call, just as a caller that may have rang for a minute also shows as a missed call. The two scenarios are very different, but currently there is no data on it, so no way to differentiate between the two.