Want to know…
when a custom labeled association is created or removed between a contact and a company we want to be notified.
Ideally this could be determined from within a custom webhook. Looking there, however, do not see a direct way to do this.
Next option… is to use some workflow… where we could detect this at the Contact? Or Company? level and respond by updating a custom property. Either the add or removal of the association would set the property.
Hi, @MTewksbury Thanks for reaching out.
To your original question, you are not missing anything. It is not possible to fire a webhook for associations specifically. For your Workflow question, let’s see if our community has any thoughts here.
@Teun do you have any thoughts here on how to approach this issue?
Thank you! – Jaycee
Hi @Jaycee_Lewis and @MTewksbury ,
I saw this post last week and did some testing, but I wasn’t able to find a workflow trigger to make this happen.
Hello
We are also looking for a way to trigger a webhook when a custom labeled association is changed. At this moment there is no way for us to update this information in other systems when it is changed. So we rely on the user who make the change on the association to also make a change on the company or contact in order to trigger the webhook.
We are currently using a label to mark if the contact is allowed to purchase from us or not. This information is then synced into out other systems. But with no webhook here, we can’t trust that the data is up to date.
Would it be possible to add this as an option where we set up the webhooks?
Regards
Axel