How to retrieve queue information on Task get API request

Develop, Build & Integrate APIs & Integrations
1

We have been trying to extract the task associated with ticket from Hubspot through API request. However, the queue data is not present in the response we are receiving from Hubspot. Does anyone have any idea how we can retrieve the queue data too in the API request? Thank you

queue_query.png
queue_query.png916×367 30.7 KB

2

Hey, @PrabinS :waving_hand: Thanks for reaching out. To clarify, you can retrieve a specific task associated with a ticket. But the roadblock is not getting “task queue” in the response? Is that correct?

Thank you! — Jaycee

3

Hallo, I am also very eager to know, how to get information about Tasks and Queues via API. I already get tasks via API, but no queuing information.