How to get CRM Task Queue name

Develop, Build & Integrate APIs & Integrations
1

Hey there, I’m trying to fetch task queue name, but I have no idea how can fetch it as I couldn’t find any property for Queue name.

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However, I’m able to fetch Queue Id in API, mentioned below in screenshot.

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So, if I want to fetch Queue Name, is there any property or other way to fetch it?

2

Hey, @teja21 :waving_hand: I don’t believe you are missing anything. I get the same result when searching the Properties API for Task properties. What’s your use case here? I found this community post where folks use this ID to set the queue via the Task API. I am not sure if that’s what you’re after or if you have a different use case in mind.

Talk soon! — Jaycee

3

The requirement is like, need to get Task queues along with tasks and save it in our system. Further while syncing data from our system to hubspot, we can add queue from system to hubspot. As the same feature is available in our system. Want to sync in two way. Let’s say I’m getting queueId from hubspot with tasks details in API response, but what will I do with that queueId when I do not know it’s related to which queue? That’s why I wanted to fetch QueueId as well as QueueName along with the task. But it seems there’s no such usecase considered by HubSpot.

4

You are correct. You could take the IDs and match them to the queue Labels outside of HubSpot. But as you noted, we cannot do that with an API request. — Jaycee