How to remove due time from task?

Smart CRM & Sales Hub CRM
1

Hi! I’ve associated a due date and time with a task but now don’t want the time. I can’t, however, figure out how to remove the due time. Any ideas?

Thanks!

Ben

2

Hey @A2Ben this Knowledge Base article outlines how you can edit tasks in the CRM: https://knowledge.hubspot.com/articles/kcs_article/tasks/how-can-i-edit-tasks-in-the-crm

If you have any difficulty following the steps in this article / experience any roadblocks then let me know.

You’ll need to navigate to Tasks > Click on the Task > Click Due Date in the menu that appears in your sidebar.

refresh-edit-task-list.png
refresh-edit-task-list.png450×666 46.2 KB

3

Thank you, Roisin. It turns out that what you need to do is put the cursor into the time field and hit <delete>. That seems to remove the time.

Ben

4

Your solution of hitting “delete” in the time field is not working for me. Any other suggestions?

Thanks,

5

When I click on the time field, I am only presented with a drop down menu. I am unable to “put the cursor in the time field” only select time options from the dropdown. (And there is not a “none” option in the dropdown).

Any suggestions?

Screen Shot 2018-07-26 at 11.04.47 AM.png
Screen Shot 2018-07-26 at 11.04.47 AM.png232×386 16.9 KB

6

Bump? Anyone?

7

Hi @StephRE,

What are you experiencing and what roadblock are you encountering? The more screenshots, details and information you can include, the better the Community can assist.

Thank you,
Jenny

8

Experiencing the same issue here. What the users above are requesting is the ability to remove a TIME from a task.
The default for tasks in HubSpot seems to have changed so that you are forced to add a specific time. In many cases, this is irrelevant for daily reminders that have no need for an exact hour.
Is there not a way to change a due date for a task from " 3 / 21 / 19 at 8:00 AM" to just
“3 / 21 / 19” or effectively remove the time?
If not, please add a “None” option in the drop down field for time.

9

Yup agreed, especially if tasks have been added to a Queue, adding a due time makes no sense.

10

I totally agree. I can’t see a reason why there should be set time and date for a task when adding them to a queue.

11

The screenshots above are the same as what I have. Setting a time on the task is just a pesky step and makes things overdue for that day as soon as the time passes. It would be extremely helpful to disable this.

Screen Shot 2019-07-10 at 5.59.40 PM.jpg
Screen Shot 2019-07-10 at 5.59.40 PM.jpg934×1148 99.4 KB

12

@jennysowyrda Can we get a response from HubSpot staff on this thread? It seems there is pretty compelling consensus among users that it would be helpful to at least have the option to remove the TIME (specifically hours) from a task due date.
There are far too many ocassions where users would like a certain task due by a date, but have no need or desire for a specific hour.

13

Hi @Don1,

Thank you for tagging me into this thread. There is an idea in the ideas forum that is discussing something similar. @blodge was able to share some insight in that space. I would recommend adding your feedback and use cases to that thread and continuing the discussion over there.

Thank you,
Jenny

14

This doesn’t seem to work.

15

Hi @Malone17 hope you are doing well!

Since this is an old thread, I encourage you to create a new conversation, this way more users will be able to see it.

Please make sure to add context, screenshots, and all the details you can.

Best,

Diana

16

I realize this is an older thread but does anyone know if this topic has been revisited or addressed with any other options or solutions?