I’ve recently set up Hubspot for my organisation and need to import all of our contacts into the CRM. We have many different kinds of contact, but since we are a very small charity and are limited to Hubspot Starter, we do not have access to the higher-level features that allow you to create and segment different types of contacts. This has created the issue of properties applying to some contacts and not to others, hence when I am importing data there will be some fields for some contacts that are blank. When I’ve practiced dummy imports blank fields always register as an error, but for us it is intentional. Is there something I can put into the blank cells to have them not register as errors while importing but also to show up blank in the CRM?
As an example, two properties are ‘Date of Trainer Training’ and ‘Date of Trainer Reaccreditation’. These properties only apply to individuals who have had a certain level of training from us, so will not apply to all contacts but will appear on all contact records.
If this is unavoidable and I just need to ignore the error message that is fine, it would just be good to know if there are any ways around it!
Glad it’s resolved.