Sorry if this is the wrong location. I am trying to use the import tool to update some contact records and sometimes need to overwrite a field to be empty. I can’t see how.
I saw this post:
https://community.hubspot.com/t5/APIs-Integrations/Update-contact-property-to-blank-when-bulk-importing-CRM-data/m-p/486014
from 2 years ago that gives the workaround, and yeah I know I could setup a workflow to do this on a recurring basis etc, but it seems so unnecessary. Is there still no way to do this?
Thanks
Hey, @danny2327
You are not missing an option for in-app imports. If you have developer resources, you can look at using the Import API to set values as blank or null. They could use a Developer Test Account and some test data to avoid experimenting in your production portal.
Source: “To clear existing property values in bulk, you can manually edit the values or use the Clear property value workflow action.” — Set up your import files.
Best,
Jaycee