Hi folks, i’ve created a TEST FORM and filled-in 3 times the same test-email: “hi-its-me@no-double.please.uk” with different names, I expected only one to be recorded, instead i found it 3 times…
…but i dont wanna someone recive 2 or more times the same newsletter
Why hubspot record several times the same email?
How can i avoid duplications?
Please help me
Hi @AlleOtti,
Hubspot automatically deduplicates by email address: Deduplicate records in HubSpot
In the form, you’ll see three separately recorded submissions- but they all belong to one contact record. Three entries under one contact.
When you go to the contacts overview / listing page or click to show the record belonging to the submission, I’m sure you’ll find only one contact record.
Best regards!
Ok, sorry, i was impulsive, the FORMs list colllect infinite times the same email address,
BUT the contact list record only one time, so it’s all fiine 