How does the last activity date get updated?

Smart CRM & Sales Hub Dashboards & Reporting
1

Last activity date: does it pull its record from the company record or from the contact

2

Hi @AOgbe,

Activity date properties look at the activities associated to the record. If it’s an activity date property for a contact record, it’ll look at all of the activities that are associated to the contact. These activities might also be associated to a company but the property only checks the contact activities. If there are activities on the company record which aren’t associated to the contact, then these are not taken into account.

See for example this definition for the last activity date on the contact object: “the last date and time a note, call, tracked and logged sales email, meeting, message, task, or chat was logged on the contact’s record”

Best regards!

3

Very helpful. Thank you. So going forward i have to make sure every contact should have an association with the company if i am to reply on this property for my report

4

But if I’m setting up my data for the first time and importing all my data from a different system, can’t I just import the last activity date from another system?

I have hundreds of records so I shouldn’t have to do it manually for each one?

5

Hi @GClark5!

Thanks for reaching out to the HubSpot community!

The last actvity date property is analytical and can’t be updated manually from the record. However, you can import actvities (emails, calls, meetings) when you import your contacts and the last activity date will update automatically with the most recent activity date in that import.

You can find out more about importing multi-objects - contacts and activities in this KB article here.

Let me know if that helps with next steps.

Cheers!

Elyse

6

Hi @karstenkoehler - I’m finding that when I set a “Last Activity Date” (e.g. within the last 14 days) as a filter on the Deals screen then certain deals are being removed, despite having activity within that timeframe - can you help/advise?

7

Suppose there was new activity with a Contact. Will the Last Activity Date for the Company associated to the contact also be updated?

8

Hello Karsten,

I updated a number of contacts today, mainly with changes in notes where I follow my actions. However in the “all contacts” view, they don’t show up with the “last activity date” filter. Can you help?
Thank you

Lorraine